Support Tickets
What it does and what it gives you
Create support tickets within Fyndable. You don't need to go to an external helpdesk; everything stays within your WordPress admin.
How to use it
- Go to Support.
- Click New Ticket.
- Fill in subject and description.
- Optionally attach screenshots.
- Click Submit.
Example
You have an issue with the AI Content Writer. You create a ticket with a description and screenshot. Within 24 hours you receive a response.
Potential issues & solutions
- Ticket not sent: check if your license is active and the SaaS dashboard is reachable.
- No response: check your email and spam folder; responses often come by email.
