Support Tickets

Priority: low | All tiers

What it does and what it gives you

Create support tickets within Fyndable. You don't need to go to an external helpdesk; everything stays within your WordPress admin.

How to use it

  1. Go to Support.
  2. Click New Ticket.
  3. Fill in subject and description.
  4. Optionally attach screenshots.
  5. Click Submit.

Example

You have an issue with the AI Content Writer. You create a ticket with a description and screenshot. Within 24 hours you receive a response.

Potential issues & solutions

  • Ticket not sent: check if your license is active and the SaaS dashboard is reachable.
  • No response: check your email and spam folder; responses often come by email.